Pick your sector. Walk through a real Africall setup.
Each demo shows the channels, AI agents, workflows, integrations and KPIs we'd configure for a customer like yours — drawn from live Africall deployments across Africa.
60M subscribers, one AI care platform.
A tier-1 mobile network operator consolidated 7 fragmented care centers into a single Africall tenant — handling 1.2M calls/month with AI deflection in 12 local languages.
From branch queues to AI concierge — 24/7.
A pan-African commercial bank uses Africall for digital onboarding, fraud hotlines and a 24/7 AI banking concierge integrated with its core banking system.
Every citizen reached, every case tracked.
A national ministry runs its citizen hotline, service-request system and emergency response on Africall — with public dashboards showing SLA performance per county.
Beneficiary support at humanitarian scale.
An international NGO uses Africall to run beneficiary helplines, GBV reporting and aid distribution coordination across 12 countries — with anonymous WhatsApp intake.
Patients booked, triaged and followed up — at scale.
A private hospital group uses Africall for appointment booking, AI symptom triage, lab-result delivery and post-discharge follow-up across 23 clinics.
From cart to delivery — one conversation.
A pan-African e-commerce marketplace handles order support, returns, and seller onboarding through Africall — turning WhatsApp into the primary storefront.
Every student supported, every term.
A distance-learning university supports 80,000 students with AI tutors, fee reminders, exam scheduling and counsellor escalation through Africall.
Outage to resolution — minutes, not days.
A national power utility uses Africall to manage outage reporting, prepaid token sales and field-team dispatch with real-time SLA visibility for the regulator.
Claims paid in minutes, not weeks.
A microinsurance provider uses Africall for policy sales, claims intake with photo evidence, and AI-assisted fraud screening.
Every package, every rider, one platform.
A last-mile logistics network coordinates 14,000 riders and 90,000 daily deliveries with Africall — handling customer support, rider onboarding and incident escalation.
Don't see your sector?
We've shipped Africall tenants for ministries, banks, NGOs, telcos, hospitals, schools and SMEs across 25+ markets. If you can describe it, we can configure it.